Potential Impact Of Facebook Messages On Marketing Weighed By Analysts
Last week Facebook founder Mark Zuckerberg announced the release of the social giant’s “Messages” service, which is designed to centralize communication with friends, via chats, texts and emails. By offering users the ability to create an @facebook.com email address, the service allows users to view a complete history of all communication, with “an ongoing record.
The immediate impact of Facebook Messages is expected to limited to consumer dialogue, but analysts are already wondering what impact this centralized system might have for the BtoB world.
While the unified inbox concept is not necessarily new, BtoB marketing experts agree that the surge of marketers coming up from “The Facebook era” will view marketing communication in a different light, and the familiarity with Facebook might make all the difference.
- Category: DemandGen Reports
- Hits: 3320